4.9/5
Same-day NHS assessment and treatment for UTIs
UTI
How It Works
Three simple steps to get your treatment
Step 1
Tell Us What You Need
Step 2
Book Your Convenient Appointment
Step 3
Collect or Receive Your Medication
What Is a Urinary Tract Infection (UTI)?
A urinary tract infection (UTI) is a common infection that affects the bladder, urethra, or urinary system. It’s particularly common in women and can cause symptoms such as a burning sensation when passing urine, needing to urinate more often, lower abdominal pain, and cloudy or strong-smelling urine.
Through the NHS Pharmacy First service, women aged 16–64 with uncomplicated UTIs can now be assessed and treated directly by a trained pharmacy clinician, without needing a GP appointment.
If your symptoms are suitable, we can provide NHS-funded prescription treatment on the same day, helping you feel better faster.
Available Treatments
Safe, effective medications reviewed by our pharmacists
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Our Clinical Team
Rifqa Jibara
Ra'eesah Rasan
Common Questions
We can assess uncomplicated UTIs in women aged 16–64 who have symptoms such as pain or burning when urinating, frequent urination, urgency, and lower abdominal discomfort.
Yes. The consultation is always free. If you’re eligible for free NHS prescriptions, your medication will also be free. Otherwise, the standard NHS prescription charge applies.
No. You can access this service directly through the pharmacy without a GP referral or appointment.
In most cases, same-day assessment and treatment are available, depending on appointment availability.
If we identify signs of a more complex or severe infection, we’ll refer you promptly to your GP or urgent care and explain the next steps clearly.
Yes. With your consent, we share details of your consultation and treatment with your GP so your medical records stay up to date.
Absolutely. All consultations take place in a private consultation room or via a confidential virtual appointment.
This service is for women aged 16–64 with uncomplicated UTIs. Pregnant women, men, children, or people with recurrent or severe symptoms may need GP or hospital care.