A guide to how Azelaic Acid treats acne, what results you can realistically expect, and how to use it safely as part of your acne treatment plan.
- What is Azelaic Acid?
- How does Azelaic Acid treat acne?
- Azelaic Acid 15% vs Azelaic Acid 20%
- How long does Azelaic Acid take to work?
- What results can you expect?
- How to apply Azelaic Acid correctly
- Common side effects and safety information
- Can Azelaic Acid help acne scars and marks?
- Frequently asked questions
- What to do next
What Is Azelaic Acid?
Azelaic Acid is a topical treatment used to help manage acne and improve overall skin appearance. It is applied to affected areas as a cream or gel and works directly on the skin. Unlike some acne treatments that focus on only one aspect of acne, Azelaic Acid works in several different ways at the same time — reducing blocked pores, decreasing inflammation, and limiting the growth of acne-causing bacteria.
Many patients also find Azelaic Acid appealing because it can help improve the appearance of acne-related marks while treating active breakouts, making it a useful option for mild to moderate acne.
How Does Azelaic Acid Treat Acne?
Acne develops when pores become blocked with oil, dead skin cells and bacteria, leading to inflammation that results in blackheads, whiteheads and inflamed spots. Azelaic Acid helps tackle several of these underlying causes simultaneously.
- Reduces the build-up of dead skin cells within pores
- Helps keep pores clear and prevent blockages
- Reduces inflammation associated with acne
- Limits the growth of acne-causing bacteria
- Improves skin texture and tone
By addressing multiple factors involved in acne development, Azelaic Acid can help reduce both existing spots and future breakouts. Many patients also find that their skin appears calmer, less congested and less inflamed as treatment progresses.
Azelaic Acid 15% vs Azelaic Acid 20%
Both strengths contain the same active ingredient and work in the same way — the main difference is the concentration of Azelaic Acid within the product. The most appropriate strength depends on your individual circumstances, skin type and previous treatment history.
Commonly prescribed for acne and rosacea. Some patients find it easier to tolerate, particularly when first starting treatment.
Contains a higher concentration of the active ingredient, which may provide a stronger effect — though it can also increase the likelihood of mild irritation when first started.
During a consultation, our pharmacy team can help determine which option may be most suitable for you.
How Long Does Azelaic Acid Take to Work?
Like most acne treatments, Azelaic Acid requires patience and consistent use. According to the British National Formulary (BNF), patients should continue treatment for at least one month before assessing its effectiveness, as improvements are often gradual rather than immediate.
Some patients begin to notice early improvements within 4 weeks — such as reduced redness, fewer new spots, and calmer-looking skin. More noticeable improvements in acne severity are typically seen after 8 to 12 weeks of regular use, with many patients achieving their best results after around 3 months of consistent treatment.
If you have been using Azelaic Acid as directed for several weeks and are unsure whether it is working, our pharmacy team can review your progress and discuss whether any adjustments to your treatment plan may be appropriate.
What Results Can You Expect?
Results vary from person to person, but many patients notice improvements across several areas. The extent of improvement depends on the severity of your acne, how consistently treatment is used, your skin type, and whether other treatments are being used alongside it.
Many patients find that their skin gradually becomes clearer and more even in appearance over time.
How to Apply Azelaic Acid Correctly
Using Azelaic Acid correctly can help maximise results while minimising irritation. During your consultation, we will provide guidance on how to incorporate it into your skincare routine safely.
- Apply to clean, dry skin as directed by your healthcare professional
- Use a thin layer across the affected areas
- Wash your hands before and after application
- Avoid contact with the eyes and inside the nose or mouth
- Allow the treatment to absorb before applying additional skincare products
Many patients find it helpful to introduce treatment gradually if their skin is particularly sensitive.
Common Side Effects and Safety Information
Like all acne treatments, Azelaic Acid can cause side effects, particularly when treatment is first started. These are often temporary and tend to improve as the skin adjusts. Many patients find that using a gentle moisturiser alongside treatment helps improve comfort.
If side effects become severe or persistent, it is important to seek professional advice. Before supplying treatment, we review your medical history and assess whether Azelaic Acid is appropriate for you.
Can Azelaic Acid Help Acne Scars and Marks?
While Azelaic Acid cannot remove deep acne scars, it may help improve the appearance of post-inflammatory hyperpigmentation — the red, pink, brown or darker patches that can remain after a spot has healed. Improvements in pigmentation usually happen gradually and often require ongoing treatment.
- Reducing inflammation that contributes to post-acne marks
- Supporting a more even skin tone over time
- Gradually improving the appearance of discolouration
As active acne improves, many patients also notice that older marks become less noticeable over time.
Frequently Asked Questions
No. There is no permanent cure for acne, but Azelaic Acid can help control symptoms and reduce future breakouts when used consistently.
Most patients use Azelaic Acid daily, although the exact instructions depend on the product prescribed and your individual treatment plan.
Yes. Many patients benefit from using a gentle moisturiser alongside treatment to help reduce dryness and irritation.
In many cases, yes. However, some combinations may increase irritation, which is why professional advice is important before combining treatments.
Many patients with sensitive skin tolerate Azelaic Acid well. However, individual responses vary, and some people may experience temporary irritation when treatment is first started.
What to Do Next
If you’re struggling with acne and wondering whether Azelaic Acid may be right for you, our pharmacy team can help. We offer a convenient consultation service where we assess your symptoms, review your treatment history, and recommend the most appropriate options for your skin.
Whether you’re considering Azelaic Acid 15% or Azelaic Acid 20%, we can provide personalised advice and ongoing support throughout your treatment journey.





