Terms & Conditions

Introduction

Welcome to ‘The Kingston Pharmacy’. By accessing and using our website (“Site”), you agree to comply with these Terms & Conditions (“Terms”). Please read them carefully before using our services.

1. Definitions

  • “‘The Kingston Pharmacy’,” “we,” “our,” or “us” refers to ‘The Kingston Pharmacy’, including its online platform.
  • “User,” “you,” or “your” refers to any individual who accesses or uses the Site.
  • “Services” include online consultations, booking appointments, purchasing goods, and other healthcare-related services offered by ‘The Kingston Pharmacy’.

2. Acceptance of Terms

By using our Site, you confirm that you have read, understood, and accepted these Terms, along with our Data Privacy Policy.

3. Account Registration and User Responsibilities

  • To use certain features, you must create an account and provide accurate, complete, and current information.
  • You are responsible for maintaining the confidentiality of your login credentials.
  • You agree to update any information that may have changed.
  • You must immediately notify ‘The Kingston Pharmacy’ of any unauthorized use of your account.

4. Accuracy of Information

  • You acknowledge that all information you provide, including health and personal data, is accurate to the best of your knowledge.
  • ‘The Kingston Pharmacy’ is not liable for any consequences resulting from inaccurate or misleading information provided by the user.
  • Failure to provide accurate information may affect the quality of services provided, including the accuracy of medical recommendations or prescriptions.

5. Online Consultations and Health Information

  • Our online consultations are intended to provide guidance and recommendations based on the information you provide.
  • ‘The Kingston Pharmacy’ does not guarantee any specific outcomes, and our services should not replace regular medical consultations.
  • We are not liable for any misdiagnosis or mistreatment resulting from incomplete or inaccurate information.

6. Purchasing and Booking

  • Our Site allows you to purchase goods and services, including appointment bookings for vaccines and consultations.
  • Payments must be made through secure methods provided by ‘The Kingston Pharmacy’.
  • Cancellations or rescheduling of appointments must be made in accordance with our Cancellation Policy.

7. Limitation of Liability

  • ‘The Kingston Pharmacy’ is not liable for any harm, loss, or damage arising from the use of our Site or services.
  • We do not accept liability for medical outcomes resulting from the use of our services.
  • ‘The Kingston Pharmacy’ is not responsible for any adverse reactions, allergies, or side effects resulting from medications, treatments, or products purchased or recommended through the Site. Users should ensure that they disclose any allergies or medical conditions that may affect the appropriateness of any recommended medications or treatments.
  • Users acknowledge that ‘The Kingston Pharmacy’ is not responsible for adverse effects arising from product misuse, incorrect dosage, or failure to follow medical advice.

8. Intellectual Property

  • All content, trademarks, logos, and intellectual property on the Site are owned by ‘The Kingston Pharmacy’.
  • You may not use, reproduce, or distribute any content without prior written consent.

9. Termination

  • We reserve the right to terminate or suspend your account if you violate these Terms.

10. Governing Law

  • These Terms are governed by the laws of England and Wales.

11. Changes to Terms

  • ‘The Kingston Pharmacy’ reserves the right to modify these Terms at any time. Continued use of the Site constitutes acceptance of the changes.

For more information, please review our Data Privacy Policy.

Data Privacy Policy

Introduction

‘The Kingston Pharmacy’ is committed to protecting your personal data in compliance with the UK General Data Protection Regulation (GDPR).

1. Information We Collect

We collect the following types of personal data:

  • Identity Information: Name, date of birth, and contact details.
  • Health Information: Symptoms, medical history, height, weight, and other health-related data.
  • Payment Information: Payment details when purchasing services or products.
  • Login Information: User credentials and access logs for security and compliance purposes.

2. How We Use Your Data

We use your data to:

  • Provide healthcare consultations and recommendations.
  • Process and fulfill purchases and bookings.
  • Comply with legal and regulatory requirements.
  • Improve our services by analyzing anonymized data.

3. Legal Basis for Processing

Our processing is based on:

  • Consent: When you provide information voluntarily.
  • Contractual Necessity: To fulfill our service obligations.
  • Legal Obligations: To comply with relevant laws.

4. Data Retention

  • We retain your data only as long as necessary to provide services and comply with legal requirements.
  • You may request data deletion in accordance with GDPR guidelines.

5. Data Removal and Rights

Under GDPR, you have the right to:

  • Access your personal data.
  • Request correction of inaccurate data.
  • Request deletion of your data (Right to be Forgotten).
  • Restrict processing or object to data processing.
  • To request the removal of your data or exercise your rights, please contact us at [Insert Privacy Email].

6. Sharing and Security

  • We do not share your data with third parties unless required by law or necessary to provide services.
  • We implement appropriate security measures to protect your data from unauthorized access or disclosure.
  • Data may be transferred and processed outside the UK in compliance with applicable laws.

7. Changes to This Policy

‘The Kingston Pharmacy’ reserves the right to update this policy. Continued use of our services indicates acceptance of these changes.

For questions or requests, contact our Data Protection Officer at ‘Thekingstonpharmacy@gmail.com.