Tell us you’d like to transfer either by contacting us or filling our Nominate Me form. We’ll handle the process with your GP and let you know when everything is set up. You don’t need to contact the surgery yourself.

Not usually. We send a text message when your prescription is ready for collection, so there’s no need to call in advance.
If you haven’t received a message and aren’t sure whether it’s ready, you’re welcome to call and we’ll check for you. If something is urgent, letting us know in advance helps us prioritise and support you as quickly as possible.

Yes. They just need to know your name and date of birth. Some medicines like controlled drugs may require IDs, which we’ll explain if needed.

We offer both NHS-funded and private services.
Some services such as Pharmacy First consultations, certain vaccinations, blood pressure checks, contraception services, may be available through the NHS at no cost, depending on eligibility.
Other services including travel vaccinations, weight management programmes, and some specialist consultations are provided privately.
We’ll always tell you whether a service is NHS or private before you book or proceed, and clearly explain any costs. You can also visit our Services page to see the full range of services we offer, along with pricing where applicable.