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Regain confidence in your skin

Acne Treatment Service

If acne is affecting your skin or confidence, our pharmacy-led service offers quick, confidential access to clinically proven treatments, without the wait for a GP appointment.
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GPhC UK Pharmacy
Same Day Appointments
4.9/5 on Google Review
Confidential Services

How It Works

Three simple steps to get your treatment

1
Tell Us What You Need
Answer a few simple questions so our clinicians can find the right treatment for you.
2
Quick Clinician Review
Our clinicians will review your information and approve safe, effective treatment based on your needs.
3
Collect or Receive Your Medication
Once approved, you can collect your medication from The Kingston Pharmacy or have it delivered discreetly to your home.

What Is Acne?

Acne is a common skin condition that occurs when pores become blocked with oil, dead skin cells, and bacteria. It can appear as spots, pimples, blackheads, whiteheads, or inflamed lesions, most commonly on the face, chest, and back.
While acne is often associated with teenagers, many adults experience persistent or late-onset acne. Hormonal changes, genetics, skincare products, and lifestyle factors can all play a role.
Early and appropriate treatment can help reduce breakouts, improve skin appearance, and lower the risk of scarring. Our service provides access to prescription treatments following a professional assessment, helping you manage acne effectively.

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Available Treatments

Safe, effective medications reviewed by our pharmacists

Common Questions

Who is this acne service suitable for? +

This service is suitable for adults with mild to moderate acne who may not have found relief with over-the-counter products and want a medically guided treatment option.

How do these treatments work? +

Azelaic acid helps reduce inflammation, unclog pores, and control bacteria
Treclin gel combines an antibiotic to reduce bacteria and a retinoid to prevent blocked pores
Your clinician will explain how your prescribed treatment works and how to use it correctly.

Will I be prescribed all of these treatments? +

No. Only one treatment is prescribed at a time, based on what’s most appropriate for your skin and acne type.

How long does acne treatment take to work? +

Most treatments take several weeks to show improvement. It’s common to see changes after 6–8 weeks, with continued improvement over time.

Can acne get worse before it gets better? +

Yes, some treatments, particularly those containing retinoids, can cause temporary irritation or flare-ups early on. This is normal and usually settles with continued use.

Will this completely cure my acne? +

Acne treatment aims to control breakouts and improve skin appearance. Some people need ongoing treatment to maintain results.

Is this service discreet? +

Yes. All consultations and prescriptions are handled confidentially. Many patients choose pharmacy-led care for privacy and convenience.

Do I need to change my skincare routine? +

Possibly. Your clinician may recommend simple adjustments, such as using gentle cleansers or avoiding products that may worsen acne.

Ready to Get Started?

Get clear, professional support for acne
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